Lake Oswego, Ore. — September 17, 2014 — Beauty has a price—especially for subscribers of Seattle-based Julep Beauty Inc, who say once they sign up, it is nearly impossible to get out.
Better Business Bureau serving Alaska, Oregon and Western Washington has identified a pattern of complaints from the cosmetic retailer’s consumers, who claim Julep is unresponsive to phone calls, emails and Facebook messages. Consumers also allege after following cancellation instructions, the company continues to charge them.
“The only way to cancel the service is to call someone,” a Seattle consumer reported to BBB. “They say this is for privacy reasons, but they had no problem collecting my credit card information online in order to start the service. Clearly, this is a thinly veiled attempt to make cancelling their service more difficult than it needs to be.”
To date, BBB has received 172 complaints from Julep’s consumers; 113 of those have gone unanswered and 5 remain unresolved, earning the company an F rating.
According to Julep’s website, subscribers called “mavens” will receive a customized package each month containing nail polish and other cosmetics, and they may cancel at any time. But consumers allege the company makes it difficult to terminate a subscription.
Another Seattle consumer reported calling Julep’s customer service line 27 times before she reached a live person, and still the monthly charges did not stop. “I had to call AMEX to have Julep blocked as a merchant so that they could not continue to charge my card for a subscription that I had already cancelled,” she wrote in her complaint to BBB.
BBB urges consumers to use caution when they consider signing up for a subscription service.
BBB advises consumers to file a complaint at BBB.org if a business is unwilling to work to resolve concerns.
Northeast Oregon Economic Development District Receives
National Association of Development Organizations 2014 Innovation Award
WASHINGTON, DC – The Northeast Oregon Economic Development District, based in Enterprise, Oregon, received a 2014 Innovation Award from the National Association of Development Organizations (NADO) Research Foundation for the NE Oregon Community Capital Collaborative project.
NEOEDD is working to re-localize private investment from Wall Street to Main Street. The goal is to make more capital available to local businesses by shifting a portion of the money that typically leaves the region back into local investments. NEOEDD is not focusing on accredited investors but on non-wealthy people who have some investment money and care about the region in which they live.
“We are looking at a number of ways to foster local investing,” says NEOEDD Executive Director Lisa Dawson, who traveled to Denver to attend the NADO conference and receive the award. “We’ve already formed Local Impact Investing Opportunity Networks (LIIONs) in Baker, Union, and Wallowa counties. We are setting up public events and educational workshops for potential investors, business owners, attorneys, and financial planners, so everyone can better understand some of the benefits and limitations of local investing.”
NEOEDD supports the crowdfunding site Changefunder, which focuses on projects in the Pacific Northwest. The first business featured on the site, the Lostine Tavern, raised nearly $28,000. NEOEDD’s efforts are so impressive that the master of ceremonies, John Martin, mentioned their appeal to both Baby Boomers and Millenials in his remarks during the ceremony in Denver on August 26.
“For 28 years, NADO’s Innovation Awards have recognized regional development organizations for their hard work and commitment to promoting economic development in rural and small metropolitan communities across the country. Award recipients have created innovative solutions that build on the unique strengths and challenges of their regions, all while continuing to promote sustainable economic growth not only now, but for many years to come,” said NADO President Peter Gregory, Executive Director of the Two Rivers-Ottauquechee Regional Commission in Woodstock, VT.
NADO is a Washington, DC-based association that promotes programs and policies that strengthen local governments, communities, and economies through regional cooperation, program delivery, and comprehensive strategies. The association’s Innovation Awards program recognizes regional development organizations and partnering organizations for improving the economic and community competitiveness of our nation’s regions and local communities. Award winners will be showcased during NADO’s 2014 Annual Training Conference, August 23 – 26 in Denver, Colorado.
Lake Oswego, Ore. — September 5, 2014 — Better Business Bureau serving Alaska, Oregon and Western Washington revoked the accreditation of 8 businesses during the second quarter of 2014 for failing to uphold BBB Standards of Accreditation. BBB’s board of directors took action on the companies between April 1 and June 30.
BBB Accreditation is a privilege and signifies that businesses are accountable, honest, responsive, transparent and ethical. Expulsion from accreditation status is unfortunate, but BBB takes the enforcement of its standards seriously. Accredited companies promise to embody integrity in all business dealings—based on the BBB Code of Business Practices—and many of the accreditation revocations were due to a failure to quickly respond to disputes in good faith.
During the same time period, BBB denied accreditation applications for 10 additional companies for not meeting standards.
Consumers turn to BBB daily for reliable online business reviews; when companies fail to uphold standards, BBB takes action to protect marketplace trust.
Aug. 21 La Grande Live Music by Fine Tunes*
Live music at the Senior Center starting at 11:00 a.m. – 12:00p.m. Union County Senior Center, 1504 N. Albany St., La Grande. Contact number is 541-963-7532.
Aug. 21-La Grande Recreation Swim at the Veteran’s Memorial Pool (Small Pool Only)*
Aug. 21 Pendleton Burgers, Brew and Birdies*
Be sure to join us starting in April for Burgers, Brew and Birdies! Monday thru Thursday from 1:00 p.m. – 4:00 p.m., get 9 holes of golf with a cart, a burger and a beer for $25. Call the ProShop for tee times 541-276-5588. Wildhorse Casino is located at 46510 Wildhorse Blvd., Pendleton
Country Swing Thursday dance club! Every Thursday 7:30 p.m. – 10:00 p.m. Dance
instruction available. Country Western couple dancing is a form of social dance that is informal, relaxed, simple, casual. Country Swing dancing is a modern style of country western dancing that is a mixture of the country two-step and east coast swing with a various moves from West-coast Swing, Salsa, and other ballroom styles. Everyone has a blast with it! Cost: $3 before 8:00pm and $5 after 8:00pm. The Maridell Center is located at 1124 Washington Ave. The contact phone number is 541-963-2023 and the email is firstname.lastname@example.org.
Aug. 21 La Grande “Guest of the Deep” at Ten Depot Street*
Ten Depot Street has live music this Tuesdays & Thursday in August! Always a blast but you can’t know for sure, if you’re not there!
* Thursday, August 21, Holly Sorensen
* Tuesday, August 26, Anna Tivel
* Thursday, August 28, Saigon Country
Ten Depot Street is located at 10 Depot Street in La Grande. Music is on Tuesdays and Thursdays starting at 8:00 p.m. – 10:00 p.m. Admission is free.
Aug 22 – Aug 24 Cove Grande Tour Family Bicycle Camp*
Ascension Camp and Conference Center is offering a Family Bicycle Ride along the Grande Tour Scenic Bikeway. Young, non-riding family members can spend the day with Ascension Camp staff. Camp staff will entertain and care for your children as you ride. Riders have the choice of riding 34 miles, the half century, century or super century accompanied by support vehicles. Saturday night will be camp fire night complete with song, stories and decadent treats. Can’t beat the opportunity of a great ride along the scenic Grande Tour and the peace of mind knowing your young family is cared for and entertained while you’re playing.
Aug 22, self-guide tours around Cove Aug 23, group rides depart about 7 am Aug 24, morning mountain bike ride and self-guided ride in the area. Depart for home at noon.Fee: $50 plus additional fees for lodging and food options. Located at Ascension Camp and Conference Center, 1104 Church Street, Cove. The contact phone number is 541-568-4514. The website address is http://coveascensionschool.com. The contact email address is: email@example.com.
Aug. 23 La Grande La Grande Farmer’s Market*
Located in beautiful Eastern Oregon, the La Grande Farmers’ Market is a seasonal open-air market featuring fresh local produce, baked goods, specialty foods, quality meat, eggs, garden products, arts, crafts, and live music. Enjoy shopping locally while interacting with farmers, artists, musicians, craftsman and friends.The website for the Farmer’s Market is http://www.lagrandefarmersmarket.org/ . The Farmer’s Market is held every Saturday (9:00 a.m. – 12:00 p.m.) and Tuesday (3:30 p.m. – 6:00 p.m.) at Max Square on the corner of Admas Ave. and 4th Street in La Grande. The contact number is 541-663-8100.
Aug. 23 La Grande 7th Annual Celtic Festival & Highland Games*
Celebrate everything Celtic! Enjoy entertainment, dance, highland games, food and more at the 7th Annual Celtic Festival & Highland Games.Saturday, August 23rd, Gates open at 8:00 a.m. – 9:00 p.m. Sunday, August 24th, Gates open at 9:00 a.m. – 6:30 p.m.
* Highland Games
* Children’s Highland Games
* Kilted Kilometer Race
* Bonnie Knees Contest
* Ladies Welsh Skillet Toss
* Celtic Clan Village
* $15 1 – Day General Admission $20 2 – Day General Admission
* $10/$15 for Seniors, Veterans, and Studnets w/ID
* Children 12 & Under Free – Accompanied by a Paying Adult
Contact phone number is 541-975-3952. The contact email is firstname.lastname@example.org. The website is http://www.eocelts.com. Located at the Union County Fairgrounds in La Grande.
Aug. 23 La Grande Hobby Habit: Game Night*
Bring your board or table top game to the weekly game night, sponsored by Hobby Habit. Games are not supplied, so bring your favorite and your friends. Space is limited so show up early. Hobby Habit is located at 409 Fir St., La Grande. Contact phone number is 541-963-9602. Game Night starts at 5:00 p.m. – 9:00 p.m.
Aug. 25 La Grande Union County Chess Club
The Union County Chess Club meets every Monday from 3:00 p.m. – 7:00 p.m. at the Sub Shop, at 111 Depot St. in La Grande. For more information about the club’s weekly meetings, contact Michael at 541-786-1133.Compiled and distributed by the Union County Chamber of Commerce. For additional events and information, visit UnionCountyChamber.org or call 541.963.8588
Aug. 26 La Grande La Grande Farmer’s Market*
Located in beautiful Eastern Oregon, the La Grande Farmers’ Market is a seasonal openair market featuring fresh local produce, baked goods, specialty foods, quality meat, eggs, garden products, arts, crafts, and live music. Enjoy shopping locally while interacting with farmers, artists, musicians, craftsman and friends.The website for the Farmer’s Market is http://www.lagrandefarmersmarket.org/ . The Farmer’s Market is held every Saturday (9:00 a.m. – 12:00 p.m.) and Tuesday (3:30 p.m. – 6:00 p.m.) at Max Square on the corner of Admas Ave. and 4
thStreet in La Grande. The contact number is 541-663-8100.
Aug. 26 La Grande Open Community Dancing*
Every Tuesday is dance night at the Art Center! We do group dancing from a variety of cultural traditions, all accessible for novice and experienced dancers. No partner, special clothes or previous experience is required. We’ll show you what you need to know while you dance. Dance styles rotate throughout the month. Located at the Art Center, 1006 Penn Ave., La Grande. Community Dancing meets every Tuesday from 7:30 p.m. – 9:00 p.m. Admission is free (donations welcome).
Aug. 26 La GrandeKaraoke at Jefferson Street Depot
Jefferson Street Depot is now offering Karaoke on Tuesday nights! Stop by JSD’s on Tuesdays to get your karaoke singing on! Karaoke will be every Tuesday starting at 8:00 p.m. – 1:00 a.m. Contact phone number is 541-963-3292.Located at 1118 Jefferson Street.
Aug. 27 Pendleton Ladies Golf Clinics
The month of July tees up the third and final Ladies Golf Clinics scheduled for this year at the Wildhorse Golf Course. Running Wednesdays, July 23-August 27th (no clinic the week of July 31), each five-week session includes instruction covering rule and etiquette, short and long game instruction, fundamentals and competitive strategies for all levels of play.Call the pro shop for details on all events: 541-276-5588 or visit wildhorseresort.com/golf.
Sep. 27 La Grande ArtsEast Biennial 2014*
The ArtsEast Biennial will continue its run during normal business hours at the Art Center to Saturday, September 27.
As part of the Biennial, enjoy the following workshops:
* 9/13 Batik Watercolor — Jan Clark & Denise Elizabeth Stone
* 9/22 Finding Exhibition Opportunities — Robert Tomlinson
* 9/23 Presenting Your Portfolio — Robert Tomlinson
In Baker City, La Grande, and Enterprise
People of moderate income who seek funds for a business enterprise or for education expenses are welcome to a free, one-hour orientation and introduction session. Northeast Oregon Economic Development District (NEOEDD) administers a program called “Individual Development Account” (IDA). IDAs provide a 3-to-1 savings match. Someone who saves $1,000 and completes the program will receive an additional $3,000. Up to $12,000 total!
Orientation sessions take place:
The orientation is offered at no charge. Light refreshments will be served.
Once accepted, program participants receive free business-planning and money-management classes, helping them build fiscal responsibility and saving habits that can last a lifetime.
Anyone who is interested in learning more about this program (including income limits) can visit NEOEDD’s website (http://neoedd.org/content/individual-development-accounts), or call the office at 541-426-3598.
The Northeast Oregon Economic Development District’s mission is to provide resources and facilitate quality decision-making for the benefit of entrepreneurs, businesses and communities in Baker, Union, and Wallowa counties. Learn more about our programs and business support at www.neoedd.org.
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BBB Warns Consumers to Be Proactive in Securing Personal Data
Lake Oswego, Ore. – Aug. 6, 2014 –The New York Times reported this morning that a Russian crime ring has amassed the largest known collection of stolen Internet credentials, including 1.2 billion username and password combinations and more than 500 million email addresses.
While details are still limited, including which companies have fallen victim or how the hackers conducted the breach, Better Business Bureau serving Alaska, Oregon and Western Washington urges consumers to protect their online accounts. The Times reports the hackers appear to be using stolen information to send spam on social networking sites like Twitter, and could be selling personal data on the black market.
BBB understands there is not much consumers can do to prevent data breaches from happening, but vigilance will help minimize the risk of falling victim to identity theft.
Also visit OnGuardOnline.gov, a website run by the Federal Trade Commission, for more tips on avoiding scams and protecting your computer.
Scammers will likely take advantage of this high-profile public data breach to phish for personal information. Over the next few weeks, be extremely wary of unsolicited emails or phone calls from purported financial institutions. Do not click on links, download attachments or provide sensitive information—like Social Security numbers—to unknown parties.
Lake Oswego, Ore. – August 5, 2014 – Better Business Bureau serving Alaska, Oregon and Western Washington is proud to welcome Sophie Dichter as its new Oregon Public Relations Manager.
Dicther joins BBB after a successful career as a journalist for KVAL in Eugene and KPTV in Portland. She is an Emmy-award-winning reporter and has served the state of Oregon for more than 10 years, covering local and national news as well as consumer protection issues.
“I’m excited for the new challenge and feel passionate about BBB’s core mission and purpose,” Dichter said. “Consumers face rigorous challenges today, which is why it is imperative for BBB to be a go-to resource for people. I’m ready to help further BBB’s mission of educating Oregonians and promoting trust in the marketplace.”
Dichter is a graduate of Pepperdine University where she studied international business and broadcasting. Today, she lives in Portland with her husband.
It’s a little early in the season, but ripe huckleberries should be found at the lower elevations of the Blue and Wallowa Mountains when the eighth annual North Powder Huckleberry Festival takes place Saturday, July 26.
“We hope berry lovers will head for the mountains (or the freezer) and put together a delicious dessert for the festival’s huckleberry dessert contest,” said Janet Dodson of the festival organizing committee. The contest awards cash prizes for category favorites, as selected by the judges. Entries are auctioned off later in the day to benefit the event.
The dessert contest is just one of the many activities that take place throughout the day as the community honors the delicious purple berry that grows in the surrounding mountains. Huckleberries have been favored by area residents, since long before and long after the town was founded on the Oregon Trail.
The day gets under way with the 5 and 10K Fun Run/Walk. Registration begins at 7 a.m. and participants depart at 8. Registration is $10; you must preregister to receive the event’s reverse-dyed t-shirt. Contact Chris Aldrich, 541.910.4397 or email@example.com.
Everyone is welcome at the Powder Valley All-School and Community Reunion Breakfast, served from 7 to 10 a.m., in the new cafeteria and hosted by the High School Boys Athletics Program. Donations are appreciated and benefit high school sports and the festival.
Downtown, food and craft vendors, the Huckleberry Patch (event headquarters) and the Wolf Creek Grange Hall open at 10 a.m. and the parade begins at 11, with “Huckleberry Funn” this year’s theme. Grand Marshals are longtime resident and business owner Kara Jo Willets and Larry Craig, whose ancestors were among the early settlers.
The Huckleberry Hot-Rod Show-n-Shine starts with parade line-up at 10, with car show-n-shine activities beginning at noon. Contact car show organizer Dawn Wells, 208.739.3286 or firstname.lastname@example.org for information or to register.
The Mud Volleyball tournament begins on First Street at noon and continues until completed. The tournament was extremely popular in its debut last year and has expanded to 10+ teams for 2014. To sign up a team, contact Jeff Grende, 541.786.1806 or email@example.com.
The afternoon schedule also includes live music at the gazebo throughout the afternoon, games for kids at 1 p.m., a silent auction at the library, the free “World’s Longest Huckleberry Sundae,” and a barbecue dinner at the fire station.
The popular Dragon Theater Puppets show starts at 2:30 in the city park. The puppet company is based in Portland and features a new show every year. www.dragontheater.com
The evening ends with a street dance on E Street, with music by Mark Stratton Lost Creek Road.
There are still spaces available for more food, craft and product vendors, according to Bev Bigler, vendor coordinator.
“We always have a flurry of vendors at the last minute,” said Bigler, “and we find room for them.” She encourages venders to contact her as soon as possible to reserve a space; 541.898.2320 or firstname.lastname@example.org. Contact Dodson, 541.786.8006 or email@example.com for general event information.
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